Senior Associate, Product Manager - Retail Bank - Capital One
Company: Capital One
Location: Dunn Loring
Posted on: May 8, 2024
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Job Description:
Center 2 (19050), United States of America, McLean,
VirginiaSenior Associate, Product Manager - Retail BankAt Capital
One, we believe great products begin with a deep understanding of
our customers. From our earliest days, we pioneered the use of
predictive modeling to individually personalize credit card offers,
turning the entire industry on its head. As we've grown bigger,
we've found more and more ways to use technology and face-to-face
conversations to understand the human problems associated with
money and finances. In the Consumer Bank, we've combined this
human-centered approach with our heritage of data-driven decision
making to design, build and test our way to truly enabling
financial experiences. We've challenged ourselves to spend less
time planning, more time doing, and, above all else, to see the
world through the eyes of our customers as they work to understand
and manage their money. Are you passionate about improving the way
people interact with their money? Are you driven by the delight you
bring to customers? Do you keep asking, "why," until you hit the
root? It's common to fall in love with solutions, but have you ever
fallen in love with the problem? Do you have an opinion on whether
shipping is more important than perfection? Do you have a healthy
dose of skepticism for the impossible? If you're nodding your head,
then we want you! As a Product Manager focusing on our Consumer
Bank products, you'll be joining a passionate team of product
managers, designers, engineers, data scientists, and analysts
working to redefine how millions of customers interact with their
money. You might work on developing the next generation of our
mobile UI. You might solve the gnarly problems presented by a fleet
of ATMs. You might reimagine the digital tools in our branches and
cafes. You might empower the entire business with better platforms.
You might protect our customers from the bad guys. You might build
machine learning models to solve problems we haven't even
discovered yet. One thing is for sure: you will dream and you will
ship. On any given day in the Bank you'll be: Empowered. Part of a
team driving the bank's omni-channel servicing portfolio
responsible for setting and delivering an experience framework on
how our customers should be serviced in both digital and
digital-human interactions Learning constantly. Work deeply with
customers, associates, designers, technologists and data scientists
to build cutting edge solutions Innovating relentlessly. Pushing
big change by asking bold questions; starting small, testing, and
learning your way to something dramatically better Sharing openly.
Telling stories that change the way people think about building
products and solving problems, and that illustrate the power of
what software can do to make them even better Connecting
creatively. Jumpstarting a self-supporting community by sowing the
right seeds, building the right tools, integrating the right
off-the-shelf products and just plain elbow grease Succeeding
strategically. Solving the right problem and holding on the wrong
one. Here is what you will bring to the table: Curious. You ask
why, you explore, you're not afraid to blurt out your crazy idea,
or follow an email chain for weeks to find someone with an answer.
Do-er. You have a bias toward action, you try things, and sometimes
you fail. You dug up a hidden feature in an API that let you do
something really cool or introduced a new routine that broke down
silos led to better decisions. Passionate. You care about growing
others and bringing them together around what's possible. You've
started meetup groups or taught General Assembly courses because
you love enabling others. Communicator. You can communicate complex
ideas clearly, your team knows their priorities and why they're
doing what they're doing. Maybe you're an introvert, or maybe
you're an extrovert, but nobody accuses you of keeping them out of
the loop. Wrangler. You've gotten back-end engineers to play nice
with iOS developers, you can inspire an ETL developer to write
creatively about her latest pipeline. Fearless. Big, undefined
problems don't frighten you. You can work at a tiny crack until
you've broken open the whole nut. You are comfortable saying no.
Here is what we will bring to the table: Competitive salary and
equity (including a robust 401(k) plan) Excellent medical and
dental insurance (and other health benefits) Superstar product,
design, data and engineering leaders [Paypal, Google, Gilt, Yodle,
AOL, Adaptive Path] Top class engineering teams that you will lead
and build product alongside Continuous learning budget Highly
supportive and "bought in" leadership environment Basic
Qualifications: At least 2 years of experience working with
cross-functional teams to deliver consumer experiences. At least 2
years of experience working on the core product platforms that
power digital experiences At least 2 years of digital industry
experience for consumers Bachelor's Degree or military experience
Preferred Qualifications: At least 3 years of experience with web
and client-side mobile platforms At least 2 years of experience as
a Product Owner in an Agile development process MBA At this time,
Capital One will not sponsor a new applicant for employment
authorization for this position. The minimum and maximum full-time
annual salaries for this role are listed below, by location. Please
note that this salary information is solely for candidates hired to
perform work within one of these locations, and refers to the
amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed
upon number of hours to be regularly worked. New York City (Hybrid
On-Site): $114,700 - $130,900 for Sr. Associate, Product
ManagementCandidates hired to work in other locations will be
subject to the pay range associated with that location, and the
actual annualized salary amount offered to any candidate at the
time of hire will be reflected solely in the candidate's offer
letter. This role is also eligible to earn performance based
incentive compensation, which may include cash bonus(es) and/or
long term incentives (LTI). Incentives could be discretionary or
non discretionary depending on the plan.Capital One offers a
comprehensive, competitive, and inclusive set of health, financial
and other benefits that support your total well-being. Learn more
at the Capital One Careers website. Eligibility varies based on
full or part-time status, exempt or non-exempt status, and
management level. This role is expected to accept applications for
a minimum of 5 business days.No agencies please. Capital One is an
equal opportunity employer committed to diversity and inclusion in
the workplace. All qualified applicants will receive consideration
for employment without regard to sex (including pregnancy,
childbirth or related medical conditions), race, color, age,
national origin, religion, disability, genetic information, marital
status, sexual orientation, gender identity, gender reassignment,
citizenship, immigration status, protected veteran status, or any
other basis prohibited under applicable federal, state or local
law. Capital One promotes a drug-free workplace. Capital One will
consider for employment qualified applicants with a criminal
history in a manner consistent with the requirements of applicable
laws regarding criminal background inquiries, including, to the
extent applicable, Article 23-A of the New York Correction Law; San
Francisco, California Police Code Article 49, Sections 4901-4920;
New York City's Fair Chance Act; Philadelphia's Fair Criminal
Records Screening Act; and other applicable federal, state, and
local laws and regulations regarding criminal background
inquiries.If you have visited our website in search of information
on employment opportunities or to apply for a position, and you
require an accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations. For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.com Capital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site. Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Alexandria , Senior Associate, Product Manager - Retail Bank - Capital One, Hospitality & Tourism , Dunn Loring, Virginia
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