Deputy Program Support Manager (PSM) (3961)
Company: International Executive Service Corps
Location: Washington
Posted on: October 23, 2024
Job Description:
Deputy Program Support Manager (PSM) (3961)Location: Washington,
DCJob Code: 3961# of Openings: 1Eagle Harbor, LLC, a subsidiary of
Three Saints Bay, LLC, and a Federal Government Contractor industry
leader, is seeking a Deputy Program Support Manager (PSM) in
Washington, DC.Position Overview: Supports the Program Manager as
Deputy Program Management, providing support for the Department of
State (DOS), Bureau of Consular Affairs (CA), Passport Services
Directorate (PPT). Support includes but is not limited to
comprehensive onsite program and administrative support for
Passport Headquarters Office and four (4) Regional Offices.Position
Responsibilities:
- The Deputy Program Support Manager (DPSM) is responsible for
excellent and compliant contract performance at the location
assigned. This person will be responsible for the quality of
deliverables and ensuring that performance requirements are upheld
during contract performance. The DPSM shall liaise with DOS staff
and have full authority to act on behalf of the Contractor within
the scope of operations at the location, including personnel
management and hire/fire authority. Anticipated tasks include, but
are not limited to, the following:
- Oversee all operations at the assigned location and ensure
excellent performance that meets all requirements and
standards.
- Responsible for Daily Reporting and, with input from the
Government Management staff, the DPSM assigns Contractor personnel
to specific work areas in order to accommodate fluctuating
workloads.
- Ensures that each Contractor employee signs an acknowledgement
of the Passport Internal Controls and a Standards of Conduct within
1-day after employment and ensures Contractors adhere to internal
controls, the Privacy Act, and personally identifiable information
(PII) standards.
- Hire and manage a technically proficient and professionally
capable staff throughout the life of the contract.
- Provide timely deliverables and performance-related data to the
Government in order to allow adequate monitoring, oversight, and
performance measurement of support services.
- Conduct continuous improvement activities to realize improved
service delivery capabilities and performance.
- Promote innovation, efficiency, and effectiveness.
- Resolve problems with minimal disruption to the activities
being performed under the contract.
- Respond rapidly to additional operational support requests and
provide the appropriate levels of qualified staff.
- Participate in conference calls and digital video conferences
with DOS and other U.S. Government agencies.
- May be requested to provide formal and informal briefings to
visitors or at off-site conferences.
- Support USG in ongoing studies and evaluations.
- Ensure satisfactory conformance with contract provisions and
performance metrics.Position Requirements:
- Bachelor's Degree.
- Six (6) years of progressive management experience in a high
volume production or office environment, including; Three (3) years
managing a team the size and scope of the Headquarters assigned,
including; Three (3) years managing seasonal/temporary workforce,
including; Three (3) years of experience utilizing a variety of
office software, specifically: MS Word, MS PowerPoint, MS Excel,
and MS Outlook.
- Ability to prepare management, business, technical, and
personnel reports, reviews, and documents for internal and external
use.
- Knowledge and expertise in personnel management.
- Excellent oral and written communication skills.
- Advanced understanding of MS office applications (Excel, Word,
Outlook, and PowerPoint).
- Ability to prioritize workload for large teams and possess
excellent organizational skills.
- Ability to interpret and apply regulatory material.
- Capable of performing duties of any Records Support
Associate.
- Must be bonded if performing cashier closeout functions.Three
Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented
working environment and the opportunity to work with exceptional
dedicated industry professionals. We offer our employees a
comprehensive benefits package and the opportunity to take part in
exciting projects with government and commercial clients, both
domestic and international.We are an EEO/AA employer. We invite
resumes from all interested parties without regard to race, color,
religion, creed, gender, national origin, age, genetic information,
marital or veteran status, disability, or any other category
protected by federal, state, or local law.
#J-18808-Ljbffr
Keywords: International Executive Service Corps, Alexandria , Deputy Program Support Manager (PSM) (3961), Executive , Washington, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...