Customer Care Specialist
Company: Learning Tree International, Inc.
Location: Herndon
Posted on: October 12, 2024
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Job Description:
Customer Care Specialist Location: Herndon, VA Employment Type:
Non-exempt (hourly)JOB SUMMARYCustomer Care Specialist (CCS) are
responsible for providing top notch service to our customers by
answering all incoming telephone, as well as pro-actively
contacting customers regarding course confirmations, cancellations,
transfers and other customer service issues. Additionally, CCSs are
expected to sell/up-sell Learning Tree products and/or generate
leads for Sales by matching appropriate courses/products to
customers' needs. CCSs are also required to capture all details of
customer interactions and enter information into our CRM. JOB
RESPONSIBILITIES
Keywords: Learning Tree International, Inc., Alexandria , Customer Care Specialist, Other , Herndon, Virginia
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