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Harley-Davidson Sales Consultant

Company: Ted Britt Auto Group
Location: Dumfries
Posted on: November 7, 2024

Job Description:

Description:We Offer:

  • Excellent Pay
  • Ongoing professional training
  • Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term Disability, Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation TimeSummary:Produce sales of Harley-Davidson Motorcycles and provide next level customer service by using proven sales processes and pro-active feature benefit sales techniques.
    Essential Duties:Sales Department Operations
    • Attain new and used sales quotas as agreed upon with the sales manager.
    • Use floor time effectively to meet customer needs & solicit sales of all products.
    • Present the features of all products to customers along with their benefits.
    • Show each customer advantages of products over competing brands.
    • Maintain profit margin objective for all vehicle sales.
    • Follow procedures to ensure timely and proper completion of all paperwork.
    • Introduce new customers to the Service, Parts, General Merchandise and F&I departments and their personnel.Customer Service:
      • Greet customers in a timely, friendly and courteous manner.
      • Handle telephone transactions quickly and professionally.
      • Practice a feature/benefit selling methodology ensuring all customers receive consistent treatment when doing business.
      • Ensure the delivery to customer is an EVENT which endears the customer to the dealership.
      • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to Make Things Right.
      • Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.)Other Duties - As Assigned


        Requirements:
        • Valid Driver's License with Motorcycle Endorsement
        • Treat all employees and customers fairly, courteously, and with dignity.
        • Be prompt and available for flexible scheduling.
        • Be honest and fair in all business dealings.
        • Meet or exceed sales quotas on a regular basis.
        • Stay current on motorcycle trends and selling features.
        • Must have an approachable, likable personality.
        • Excellent communication and closing skills.
        • Must be able to work effectively with all areas of the dealership to maximize customer experience and dealership profitabilityPhysical Demands:
          • The noise level in the work environment is occasionally loud.
          • Occasionally requires the ability to balance and push a 600+ lb. motorcycle.
          • Sales persons spend the majority of the day on their feet, demonstrating products.Working Conditions:
            • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
            • Occasionally exposed to exhaust fumes or other airborne particles.





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Keywords: Ted Britt Auto Group, Alexandria , Harley-Davidson Sales Consultant, Sales , Dumfries, Virginia

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